Something Not Quite Right? We pride ourselves on our client satisfaction but if for any reason you are not 100% satisfied please let us know as soon as possible. Contact Lucan by email at firstname.lastname@example.org. If you are happy, please tell your friends!
Consultation: If you haven’t experienced Hari’s yet, or feel like you need a change to your current hair style or colour, we always recommend having a complimentary consultation beforehand. We have a wide range of talented hair stylists and colourists who would be happy to talk you through any change, whether it’s simply adding a few layers or a total style overhaul.
Skin Test: At Hari’s, our clients’ health and wellbeing is one of our highest priorities. Although very rare, sometimes reactions to colour can happen, so in order to prevent this from happening; we operate a mandatory Skin Sensitivity test which must be completed at least 48 hours prior to any colour booking if you are a new client to Hari’s Salon.
Dog Friendly: We are happy to be a very dog friendly salon and welcome bringing your four legged friends along with you to your appointment. All that we ask is that your canine companions are fully house trained, remain on their leads and are friendly with other dogs and humans.
Cancellations: If you would like to change or move your booking, we would appreciate 48 hours notice. Whilst we always try to ensure we accommodate all booking requests, last minute cancellations can be hard to fill so we kindly ask that you let us know in advance so we can offer it to someone else.
Lateness: We fully respect your time is precious, so we do our best to run on time for you. If you are going to be delayed or later than 10 minutes it may be difficult for the stylist or colourist to complete your full service. Please let us know so we can try and make alternative arrangments to accommodate you.
Group Bookings: If you have a special event, wedding, or just want some pamper time with your friends, we are more than happy to accommodate small groups. But please let us know when making your booking so that we can make sure we have enough space for you all to be together.
Personal Belongings: Whilst at Hari’s although we will endeavour to keep your personal belongings safe and free from damage; we are unable to accept any responsibility for loss or damage to your personal possessions whilst on our premises. We will also take every precaution possible to protect your clothing from colour damage, but we also advise you to wear something appropriate in order to avoid any disappointment.
Umbrellas: Although, we love to see our clients returning to us, we’d rather that not be because typical British weather has but a dampener on the freshly quaffed hair. If you require an umbrella, please ask at our front desk and our team of receptionists will be more than happy to help you out.
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